The Health Advocate builds working relationships, solves problems, and supports clients as they learn to navigate the health care system and self-care. Advocates serve as subject matter experts for clients getting tested for HIV, STIs, and Hepatitis C. They conduct testing, provide guidance, and promote ongoing care according to test status. They will also coordinate one or more processes or procedures such as billing, data collection and reporting, inventory, or specialized outreach. Health Advocates work a non-traditional schedule both in and out of the agency, serving the community with education, counseling, testing, and programmatic outreach. The position reports to the Director of Community Health and works closely with Allies staff.
To improve health and well-being, ALLIES provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of HIV, viral hepatitis, and sexually transmitted infections.
ALLIES envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.
- Follow guidelines required to complete tasks associated with specialized procedures related to data collection and reporting, billing appropriate entities, and/or programmatic outreach
- Testing clients for HIV, STIs, and Hepatitis C
- Establish and build trust with clients
- Counseling clients with regard to test results, treatment and prevention options, and resources available
- Assisting with options throughout the treatment process by serving as an active liaison between clients and care providers
- Facilitates initial client appointments with care and supportive services professionals as well as reminders for follow up testing and care appointments in regards to prevention services
- Participates in and assists with outreach efforts to establish and maintain positive relationships with the community and populations at high risk of infection, which would include distributing informational materials, condoms, and lube, speaking in public, and offering testing and counseling in outreach settings
- Maintain updated client records with data, plans, notes, appropriate forms, or related information
- Maintains paperwork and reports test results to the appropriate person and/or agency and ships biological testing samples to appropriate labs
- Seek out up-to-date information about Allies’ programs and services, as well as relevant local, regional, and national health statistics that will inform and support our Mission
- Improve job knowledge by remaining aware of new regulations and best practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Embrace and exemplify organizational standards and guiding principles for processes, protocols, and utilization
- Commit to Allies’ promise to sustain and extend diversity, equity, and inclusion
- Contribute to efforts that build and reinforce Allies’ distinctive, effective, and ethical practices
Knowledge Skills Abilities
Through a combination of experience and education, the Health Advocate will have:
- Extensive understanding of the services and programs offered as part of sexual health and disease prevention
- Strong understanding of HIV, STI, and Hepatitis C virology
- PrEP and PEP protocols
- Motivational interviewing techniques
- Harm reduction ideology and standards
- HIPAA and Act 148 standards
- Safety protocols associated with blood born pathogens and in handling testing agents including blood, urine, and saliva
- Written communication that reflects the ability to write clearly, accurately, and persuasively
- Basic computer knowledge in spreadsheets, word processing, electronic health records, and Microsoft Outlook
- Prioritization and management of time-sensitive projects
- Strong customer service orientation and ability to work with diverse groups and special populations
- Ability to work varied schedules with rotating hours in diverse settings
- Ability to travel locally
A Bachelor’s Degree in health education, public health, or a related degree, OR relevant work experience with the associated responsibilities is required.
The Health Advocate may be called upon to engage in physical activity related to general office work including the capacity to lift 35 lbs and to stand or sit for extended periods. Current PA child abuse, PA criminal history, Federal criminal history clearances, and verification of TB test performed within the last year are required within the first 30 days of employment.
To apply, please send resume, cover letter, and any salary requirements to Mark Marsen, Director of Human Resources, at email@example.com, before 9/30/2021